Attention all Internet Explorer users: ZERO no longer supports Internet Explorer. To login to ZERO, please open Chrome or Microsoft Edge and then visit

If you're trying to reset your password and get taken to this page, please copy the link in the email you received and paste it into Chrome or Microsoft Edge. You cannot use Internet Explorer to login or reset your password.


ZERO Supported Browsers

All of the following browsers are supported browsers:



In 2015, Microsoft released Edge as the browser to supersede Internet Explorer (IE). Since then, IE has not received major updates, or added support for many modern web standards. Microsoft recently discouraged the use of Internet Explorer as a default browser, and we've also seen a decrease in IE11 usage across our user base.

To allow us to continue to take advantage of modern web standards to deliver improved functionality and the best possible user experience in ZERO, we have decided to end support for IE11.

When did this happen?

Support for IE 11 ended on May 31, 2020.

What does end of support for IE11 mean?

End of support meant that we will not fix bugs that are specific to IE11, and will begin to introduce features that aren't compatible with this browser.

After September 25, 2020, you will no longer be able to access ZERO via Internet Explorer.

If you have any questions or concerns, please contact us at