When it comes to permissions in ZERO, there are five different permission levels (or "roles"):

 

Administrator: Admins have full control over the account and have the highest level of permissions in ZERO. Admins can:

  • Access ALL admin controls (gear icon in upper right corner). Examples: provisioning the overall settings for the account, creating and managing teams, creating and managing users, creating and managing form templates and schedules, creating and managing API keys, Kiosks, etc.;

  • Perform ANY action across the entire platform. There are no restrictions on what Admins can do in ZERO.

Team Lead: Team Leads have control over everything that happens inside their specific team(s). Teams Leads can: 

  • Create teams and manage people in their teams;

  • Create locations and manage people in their locations;

  • Create and manage alerts for their teams;

  • Create and manage templates and schedules for their teams;

  • Perform any action in their teams (submit, close/reopen, comment, assign, share, edit, move, copy, export, delete).

Member: Member is the default role in ZERO. Members can: 

  • Perform any action in their teams (submit, close/reopen, comment, assign, share, edit, move, copy, export), but they cannot delete unless they are the original author;

  • Members have no ability to perform any Admin or team management functions like an Admin or Team Lead can.

Contributor: Contributors can do everything a Member can do on a Team, except they can only access posts that:

  • They have created;
  • They've been assigned to; or
  • They've been notified on.
Contributors do not have default access to all posts in the team like Members do.

Viewer: Viewers have the lowest level of permissions in ZERO. They have view-only access to the teams where they've been assigned, and therefore have no ability to perform any actions in ZERO.