Support

Only Admins and Team Leads can create teams. Here's how to do it: 1. In the upper right corner, click on the gear icon and select "Manage Teams...

There are a few different ways to add existing users to new teams: 1. You can go to the manage members page, search for the user at the top, click on th...

When it comes to permissions in ZERO, there are five different permission levels (or "roles"):   Administrator: Admins have full control ov...

As an Admin or Team Lead, adding new users to ZERO is quick and easy. Here's how to do it: 1. Click on the gear icon in the upper right corner of th...

Creating new users at once is quick and painless in ZERO due to the ability to import users from a spreadsheet. Here's how to do it: [PLEASE NOTE: b...

In ZERO, you can "Deactivate" people if they leave your company or no longer need access to your ZERO account.  Here's what happens when y...

Please note: only Admins and Team Leads can enable/disable Kiosk Mode. There are two ways to activate kiosk mode. 1. Activate Kiosk Mode using a "...

As an Admin or Team Lead, you can elect to receive email alerts for the following activities in ZERO: 1. New Post submission 2. New Form submission 3....

Categories and Tags help create structure inside ZERO and simplify sorting information, making analysis of data a much more simple process. Post Status, Fr...

Categories and Tags help create structure inside ZERO and simplify sorting information, making analysis of data a much more simple process. Post Status and...