Creating new users at once is quick and painless in ZERO due to the ability to import users from a spreadsheet. Here's how to do it:


[PLEASE NOTE: before you can import users, you'll need to make sure you have created a team to put them in. Here are instructions on how to create a new team if you need to: https://teamzero.freshdesk.com/support/solutions/articles/70000417463-creating-teams-in-zero]


1. Click on the gear icon and go to the Manage Members page.



2. Click on Invite Members:



3. Click on Create Members:



4. Click on Import Users:


 

5. Download the User Upload Excel doc: 



6. Open the Excel doc and add your user data. Save your changes.


7. Drag and drop the Excel doc into ZERO into the same window found in Step 5. 


8. You will see the users populate in ZERO. ZERO will check for any duplicates or errors. Once complete and any errors are resolved, click the "Create" button at the bottom, and you'll be all set!


Please note: it could take up to 15 minutes to complete processing for larger user lists.