Getting Started

How do I sign up for ZERO?
Note: To create a user account in ZERO, an Administrator from your organization must invite you first. Please follow the steps below to create your use...
Thu, 16 Sep, 2021 at 10:08 AM
How do I login to ZERO?
For desktop computer, you can login to ZERO via any modern web browser. Here's a link to that: https://app.teamzero.com/login On your pho...
Thu, 16 Sep, 2021 at 10:08 AM
Is there a mobile app?
Here's how to download the ZERO Mobile App. iPhone and iPad Get ZERO for iOS by searching "ZERO Platform" in the Apple App Store or c...
Thu, 16 Sep, 2021 at 10:09 AM
How do I edit my profile information?
Adding a profile picture helps your team identify you in ZERO. To add a profile picture, or otherwise update your profile, complete the following steps:...
Thu, 16 Sep, 2021 at 10:11 AM
How do I reset my password?
To reset your password, click the following link: https://app.teamzero.com/resetpassword Be sure to check your Spam folder if you do not receive...
Thu, 16 Sep, 2021 at 10:09 AM
How do I change my email address?
If you need to change your email address, please contact an administrator on your account. We do not allow end users to change the email address on their a...
Mon, 13 Sep, 2021 at 2:30 PM
How do I switch between ZERO accounts?
In certain circumstances (companies with multiple subsidiaries, divisions, or locations), it might make sense to create entirely separate instances of ZERO...
Thu, 16 Sep, 2021 at 10:10 AM
What are the password requirements?
Here's what you'll need to include in a password when creating an or resetting your ZERO account password:  One Uppercase Letter One Lowerca...
Thu, 16 Sep, 2021 at 10:11 AM
What is ZERO?
ZERO is a two-way, operational excellence and workplace safety and communication tool.  There are 5 main components in ZERO: Feed: used for hazard obser...
Thu, 16 Sep, 2021 at 1:32 PM