Getting Started

How do I sign up for ZERO?
Note: To create a user account in ZERO, an Administrator from your organization must invite you first. Please follow the steps below to create your use...
Wed, 6 Apr, 2022 at 11:17 AM
How do I login to ZERO?
On your desktop computer, you can login to ZERO via any modern web browser (Internet Explorer is not a supported browser). Here's a link to login: ...
Wed, 6 Apr, 2022 at 11:22 AM
Is there a mobile app?
Yes! Here's how to download the ZERO Mobile App. iPhone and iPad Get ZERO for iOS by searching "ZERO Platform" in the Apple App Store...
Wed, 6 Apr, 2022 at 11:23 AM
How do I edit my profile information?
Your profile in ZERO consists of your name, email, title, phone number, and profile picture. To edit your profile information, please follow the steps b...
Wed, 6 Apr, 2022 at 11:26 AM
How do I reset my password?
To reset your password, click the following link: https://app.teamzero.com/resetpassword Be sure to check your Spam folder if you do not receive an...
Wed, 6 Apr, 2022 at 11:35 AM
How do I change my email address?
Only an Administrator can change email addresses. If you need to change your email address, please contact an administrator on your account. --- ...
Wed, 6 Apr, 2022 at 11:29 AM
How do I switch between ZERO accounts?
In certain circumstances (companies with multiple subsidiaries, divisions, or locations), it might make sense to create entirely separate instances of ZERO...
Thu, 7 Apr, 2022 at 1:39 PM
How do I see my teams?
There are two ways to see your teams: Go to Feed. At the top of the page, click on All My Teams from the dropdown menu. 2. In your profile (click...
Thu, 7 Apr, 2022 at 1:39 PM
How do I turn on/off notifications?
There are a number of notification options available in ZERO. Here's how you can adjust your settings: 1. Click on your avatar/name in the left sid...
Thu, 7 Apr, 2022 at 1:42 PM
What are the password requirements?
Here's what you'll need to include in a password when creating an or resetting your ZERO account password:  One Uppercase Letter One Lowerca...
Thu, 7 Apr, 2022 at 1:42 PM